• 22Apr

    Working with discussion forums: Good sources of health information? – PIF Best Poster Competition Entry 2016

    At the PIF Annual Conference on Wednesday 25 May 2016 we will be holding our Best Poster Competition.  Entries to the competition will demonstrate partnership working to improve healthcare information and support.

    The best judged poster on the day, as voted for by delegates, will win a prize. Over the next few days we will be showcasing the entries to the competition. We start below with a submission from the Royal Holloway, University of London.

    You can find out more details about the conference and how you can attend here: www.pifonline.org.uk/2016-conference

    Working with discussion forums: Good sources of health information?

    Internet users often post health-related questions in general online discussion forums such as Mumsnet and Reddit, as well as on more professional, health-branded discussion sites such as Patient and Health Unlocked. But how accurate is the information they receive, and what happens when inaccurate health information is posted? Is there a significant difference in quality between the information presented on health branded sites and the more general discussion sites? How might health information providers work with popular online discussion sites to ensure users receive the best information available?

    This poster will display results from an academic study undertaken at Royal Holloway University of London into the accuracy of health information in online discussion forums. The study has investigated the type of questions people asked during the Ebola crisis in West Africa and what information they were looking for. In what way does poor information fall down on quality and how do discussion forums react to and manage poor quality information?

    The aim of the project is to determine if well-known general discussion websites such as Reddit and Mumsnet could be utilised during a public health emergency to help answer questions and provide information, particularly if professional healthcare provision became limited.

    Presenter:           Jennifer Cole,  PhD Candidate
    Oganisation:       Royal Holloway, University of London