Offering your health information through a range of channels will mean you reach a greater number of potential users. Talk with target users about where how they would like or expect to access the health information you are producing.
Provide health information that can be accessed in a number of different ways, informed by user involvement
Resources to support you
Methods for involving users: an introduction
This resource provides an introduction to the most common methods for involving users: focus groups, online surveys, individual interviews and informal feedback.
Assessing the quality of information to support people in making decisions about their health and healthcare
Covers the benefits of good quality health information. Section 5.7 looks at methods of dissemination, and the importance of users receiving the right information at the right time.
Draft Guide to the Production and Provision of Information about Health and Healthcare Interventions
This guide discusses keeping information up to date, and a proposed process to follow when information is out of date (section 2). It includes a list of different routes patients and the public take to access health information (section 3). It contains a check list for clear communication (section 6). It discusses steps to consider when planning the review of your health information (section 8).