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Plan how the resource will be reviewed and have clear processes

lightbulbHaving a clear process for reviewing your health information will help you ensure your information is kept up to date. Maintaining version control during editing and review ensures you have a robust audit trail, documenting why and when any changes have been made.

Why is this important?

...a robust, reliable process is in place for reviewing information products and for managing errors/amendments identified internally.

The Information Standard Principles and Requirements. (2013.) 6.a..

The development of patient information materials should not be seen as a one off exercise. It requires a long term commitment to produce regular updates and to withdraw out of date materials from circulation.

Coulter A, Entwistle V & Gilbert D., Sharing decisions with patients: Is the information good enough? (1999.) 318: 318-322. British Medical Journal.
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Resources to support you

  • Good referencing

    Including a list of your sources in your content makes your information transparent. It shows readers that your information is accurate and evidence-based. This factsheet contains key points to bear in mind when referencing and outlines the different reference management software that are available to use.

  • Communicating the quality of evidence

    How reliable are the studies you’ve drawn your information from? And what’s the best way of sharing this with your audience? This factsheet provides a quick guide to understanding the quality of the evidence you are using.

  • A beginner’s guide to planning and developing high quality health information

    This practical guide will help you to achieve success in producing quality health information materials. It references the accreditation requirements of 2.0 of The Information Standard – ‘The Principles and Requirements of the Information Standard Assessment’ (December 2013).

  • Resource Review Tracker

    PiF Resource Review Tracker spreadsheet   This tool will allow you to keep track of your review schedules for all your publications, including when you need to start content reviews in order to meet your deadlines.

     

  • Draft Guide to the Production and Provision of Information about Health and Healthcare Interventions

    This guide discusses keeping information up to date, and a proposed process to follow when information is out of date (section 2). It includes a list of different routes patients and the public take to access health information (section 3). It contains a check list for clear communication (section 6). It discusses steps to consider when planning the review of your health information (section 8).

  • The DISCERN Instrument

    DISCERN can be used by authors and publishers of information as a guide to the standard which users are entitled to expect. It includes criteria for being clear on the evidence-base, communicating uncertainty, and sharing the date a piece of health information was created. It also covers signposting to further sources of information and support, issues that affect quality of life.

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How have others done this?

View all case studies on this topic

Mike talks about what makes health information work for him