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  • 27Jul

    Person-centred care training framework for health and social care

    A Person-Centred Approaches Core Skills and Education Training Framework has been launched today that aims to articulate what it means to be person-centred and how to develop and support the workforce to work in this way. The new framework, commissioned by Health Education England (HEE), and developed in collaboration between Skills for Health, Skills for…

  • 21Jun

    The State of Patient Experience report 2017

    The Patient Experience LIbrary reports that there are important differences between the American and British health systems. But that doesn’t mean we can’t learn from our US colleagues. The Beryl Institute‘s ‘State of Patient Experience 2017‘ report is based on a survey of 1,644 healthcare organisations, both within and outside the US. It has some…

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