Cancer doctors at St Bartholomew’s Hospital are monitoring patients from home via Skype video link. The remote Patient Monitoring Programme was introduced in May 2015 by the haemato-oncology team at St Bartholomew’s, part of Barts Health NHS Trust. Participating patients also have access to a patient portal where they can view their medical information, test…
A pilot of diabetes patients having outpatient appointments via Skype has reduced A&E attendances amongst participants.
The Diabetes Appointment via Webcam in Newham programme was set up by Newham University Hospital NHS Trust in response to rising demand on diabetes services, poor access to care, poor health outcomes and particularly high ‘did not attend rates’ of 30-50%.
NHS hospital trusts have been using innovative, yet simple, ideas to reduce the number of missed appointments, contributing to an overall drop in missed outpatient appointments of over 250,000 last year.
Some local NHS organisations have been using text messages, Skype and other methods to stay in contact and treat patients, replacing what could have been a missed appointment with an opportunity.
In response to rising demand on diabetes services, poor access to care, poor health outcomes and particularly high DNA rates, the Diabetes Appointment via Webcam in Newham (DAWN) project aimed to provide more accessible and cost-effective diabetes care by replacing routine follow-up outpatient appointments for patients not requiring physical examination with web-based consultations using Skype. Early headlines show patients felt the quality of care via webcam matched that of face-to-face, they also felt more in control, DNA rates fell and patients saved time in travel and waiting – appointments could be in the office, on a smart phone, or at home for those with mobility problems.
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