SCIE have published a series of resources exploring the different types of sensory loss that can be associated with dementia. Having sight or hearing loss makes things more difficult for the person with dementia who is already working hard to make sense of the world around them. Living with sensory loss may also make it…
Last week I attended a great training day run by Shaun and Jai from CHANGE, a charity working for equal human rights for people with learning disabilities. The session was located in Birmingham and participants had come from far and wide. The morning opened with a discussion about how we had all made our way…
Making it Real is a set of ‘I’ statements demonstrating what personalisation can achieve when working well and what personalisation should look like from the perspective of people who use services. It was launched in 2012 by Think Local Act Personal (TLAP). TLAP have recently launched a guide to Making it Real for people with…
NHS England have issued updated guidance that aims to make the NHS’s patient feedback tool, the friends and family test (FFT), more inclusive. The new guidance covers services across the NHS that are provided to children and young people – with special provisions for looked after children – as well as patients with learning disabilities, dementia, language and…
The Welsh Government has this month launched new Standards for Accessible Communication and Information for People with Sensory Loss. The document sets out the standards of service delivery that people with sensory loss should expect when they access healthcare. These standards apply to adults, young people and children. You can access the standards here
This report is designed to assist the NHS in Wales in delivering high quality and accessible services to people with sensory loss in Wales. The report steering group identified three main areas where services needed to improve, including communication – ensuring information (both written and face-to-face) is accessible and delivered in a way that meets the needs of people with sensory loss. Of specific note was the need to improve communication around access to appointments.
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