- 1Nov
Asking for patient feedback in sensitive situations
It’s tricky to know whether it’s a good or bad idea to seek feedback on services from someone who has gone through a distressing or highly emotional experience: is it too intrusive or does the intensity of the situation make it all the more important to understand what worked well for that person and whether…
- 5Jul
Ask Listen Do
This article is about work at NHS England to support people with a learning disability, autistic people, families and carers if they would like to give feedback, raise a concern or make a complaint. Read the easy read leaflet about the Ask, Listen, Do project and its aims. Ask Listen Do film: an awareness raising film for people with…
- 25Apr
Blog: How listening to people with learning disabilities can improve services
Blog by Sharon Jeffreys, Improvement Manager for the Mental Health Intensive Support Team, NHS Improvement. Sharon discusses NICE’s learning disabilities guideline and how organisations can work to improve local services “In my former role as a lead commissioner on behalf of four Clinical Commissioning Groups (CCGs) in Lincolnshire, we achieved dramatic improvements to our services through our joint…
- 16Feb
Survey: Letting NHS staff know you need help. A survey for people with a learning disability or their carers
NHS England are seeking views from people with a learning disability or their carers on the use of a flag on a health record to tell NHS staff that extra help or support is required. The flag would tell NHS staff: About the disability and how it affects someone What help and support is required…
- 5Dec
NHS England easy read newsletter published
A new NHS England easy read newsletter has been produced for people with a learning disability, autism or both, as well as their families and carers. This edition of the newsletter is full of interesting information such as how to improve epilepsy care, how the right home can help people to feel happier, healthier and more relaxed…
- 17Nov
Care and support of older people with learning disabilities
NICE are drafting guidance for the care and support of older people with learning disabilities, and the draft documents are currently open for consultation until 15 December. This draft guideline covers care and support of older people with learning disabilities. It covers identifying and assessing people’s changing needs as they grow older, making information and…
- 21Sep
NHS England launches guides to help people with disabilities access GP online services
NHS England has published guides to help people with sight loss, hearing loss, autism or learning disabilities use online services to book appointments, order repeat prescriptions and view their medical records. Bespoke guides have also been published to help people access online services, such as how to sign up to online services, how to keep…
- 24Aug
Guide to support parents of children with special educational needs and disabilities
Bringing Us Together, a charity formed to support parents of children with special educational needs and disabilities, has launched the latest in a series of ‘family survival guides’ written for parents by parents. Bringing Us Together says the guides help people find information that is freely available but often hard to find or hard to…
- 21Jul
NHS England learning disability Twitter campaign
The NHS England Sustainable Improvement Learning Disability team is running a Twitter campaign from July to September, to highlight the things that matter to people with a learning disability, autism or both. The campaign will feature a set of illustrations that have been created by the artist Robin Meader. They capture the thoughts and needs…
- 29Jun
Marie Curie launches information for people with a learning disability
Marie Curie has launched a series of easy read booklets for people with a learning disability and those who have difficulty with understanding or processing information. The booklets aim to help people in these groups to discuss their concerns about death and dying, and get the care and support they need. People with a learning…