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  • 4Feb

    Army of workers to support family doctors

    An army of advisers will be recruited to help patients live fitter, healthier lives and combat anxiety, loneliness and depression under NHS plans to ramp up social prescribing. Around half of GP appointments are not directly related to medical conditions, according to experts. The blueprint for universal personalised care, which will also free up GPs to deal…

  • 13Jan

    GP premises: The patient perspective

    Poor confidentiality at reception desks, issues with access for disabled people and dated waiting rooms are some of the biggest problems highlighted by patients in a new report published by the Patients Association. The report has found that patients are concerned about various internal and external aspects of their local GP practice premises. The report outlines…

  • 25Oct

    GP Online Services Communications Toolkit

    NHS England has published a guide for GP practices to promote GP online services to patients. The GP online services team developed this toolkit to support you to promote online services to your patients and encourage them to register for GP online services. The aim of this toolkit is to help you to: promote GP online services…

  • 16Aug

    GP Patient Survey 2018

    NHS England together with Ipsos MORI, have published the latest Official Statistics from the GP Patient Survey. The survey provides information on patients’ overall experience of primary care services and their overall experience of accessing these services. Data are weighted by age and gender so that results resemble the eligible registered list population of each practice…

  • 17May

    RCGP calls on government to facilitate ‘social prescribing’ for all practices

    Every GP surgery should be funded to have access to a dedicated social prescriber in a bid to tackle crippling GP workload, and free up their time for those patients most in need of medical care, according to a report by the Royal College of GPs (RCGP). The report assesses NHS England’s Time for Care Programme –…

  • 12Apr

    College takes the lead in advising patients on online consultation safety

    The Royal College of GPs has published a list of questions for patients, GPs and commissioners to consider before using or utilising online general practice services. Will they see me whatever my health problem, or exclude me if I have complex health needs? Will they have access to my full medical record, so that they…

  • 8Mar

    You don’t need to be here: Patients told to go online before visiting hospital

    In this article from the Evening Standard, patients are being urged to contact doctors online for medical advice rather than turning up at hospital. A trial is under way at Queen Mary’s Hospital, Sidcup, that seeks to deter patients from attending its urgent care centre without first seeking other ways of obtaining treatment. An expanded Urgent Care…

  • 8Feb

    Help improve the quality of GP referral letters

    The Professional Records Standard Board is asking for your help with a survey to develop a standard for clinical referral letters to improve the quality of information sent by GPs. When finished, the clinical referral letters standard will complete our suite of transfer of care standards, and will enable hospital consultants to reduce inappropriate referrals…

  • 30Nov

    Personalised care for people with long term conditions: A changing GP approach

    People with multiple long-term conditions account for about 50% of all GP appointments but it has long been recognised that the current 10-minute GP consultation just doesn’t allow enough time to effectively address all their health and wellbeing needs. To address this problem, the RCGP has been working with C4CC and NHS England to support…

  • 26Oct

    What happens when you are referred by your GP to see a specialist?

    The General Practice Forward View made a commitment to improving the current interface between hospitals and general practice to provide more seamless care for patients and to reduce the number of occasions where patients are sent back to their GP unnecessarily following a hospital appointment.  The aim is to improve patients’ experience of care, whilst also freeing up…

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