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  • 14Feb

    Welsh guide to providing care for people with learning disabilities

    A new 1000 Lives Improvement ‘How to’ guide has been launched by Welsh Health Minister, Mark Drakeford, to ensure people with learning disabilities receive the right level of care in hospital in Wales. The ‘How to’ guide outlines three key ‘drivers’ and related interventions for improving care, concentrating on effective communication with patients and carers, providing…

  • 29Nov

    Making health and social care information accessible – your comments wanted!

    NHS England has commenced a programme of work to develop and implement an Information Standard for accessible information. The Information Standard will aim to ensure that disabled patients, service users and carers, receive information in formats that they can understand, and that they receive appropriate support to enable them to communicate. A dedicated webpage on…

  • 23Nov

    Strengthening Welsh language in healthcare

    A new strategy that will strengthen Welsh language services to meet the care needs of Welsh speakers, their families and carers has been launched. Deputy Minister for Children and Social Services, Gwenda Thomas said “Many Welsh speakers can only express their care needs effectively through the medium of Welsh. For example, people suffering from dementia and people who have a stroke often lose a grasp of their second language. Children under the age of five can often only speak their first language. The aim of the framework is to improve the quality of care by ensuring those who provide services recognise that it is their responsibility to respond to people’s need or wish to be cared for through the medium of Welsh.”

  • 5Oct

    New Easy Read Health Wales web site

    Learning Disability Wales has developed a website to enable people with learning disabilities and their families to find accessible information about health and wellbeing. The website is called Easy Read Health Wales and has been rigorously tested by the Digital Accessibility Centre to ensure that it is as accessible as possible for anyone with a disability. The web site includes Easy Read information about healthy living including the importance of exercise and healthy eating as well as the dangers of smoking and drinking too much alcohol. Along with creating a handbook on Making Easy Read Information, they are also developing an evaluation Tool for checking the quality of accessible information.

  • 5Oct

    Healthwatch England launches

    Healthwatch England, the new national, statutory consumer champion for health and social care in England, launched this week. Healthwatch England will be part of a new Healthwatch network from April 2013, giving people who use health and social care services a powerful voice locally and nationally. Their job is to give a national voice to the key issues that affect people who use health and care services; using evidence based on real experiences to highlight national issues and trends and raise these at the highest levels and; actively seek views from all sections of the community – not just from those who shout the loudest, but especially from those who sometimes struggle to be heard.

  • 31Aug

    Personal health budgets easy read leaflet published

    A revised version of the information leaflet about the personal health budgets pilot programme, in easy read format is published.

    Personal health budgets is one of the ideas that the NHS is working on to try to make it easier for people to get the NHS care that is best suited to them.

  • 10Aug

    South London and Maudsley NHS Foundation Trust ‘Closing the Gap’ project

    Roslyn Byfield, Patient Information Manager at South London and Maudsley NHS Foundation Trust (SLaM) has been running a project called Closing the Gap, which has been tackling mental health stigma, lack of information and signposting about mental health services and conditions, and insufficient joined up working between primary and secondary care at a critical junction in the changing health and social care commissioning system. Full details about the project and the outcomes can be downloaded from the web site news page.

  • 10Aug

    Seminar: Improving Patient Experience and Outcomes, Understanding the needs of Muslim Patients

    The UK’s population is changing rapidly and the Muslim population in Britain has grown to 2.4 million. Research identifies that a large number of Muslim sections of communities suffer from inferior health. Their specific needs are not systematically reflected and appropriately understood in Health & Social Care commissioning, service planning and provisions in clinical and non clinical settings. A series of one day seminars in October looks at Muslim health and aims to help delegates have a better understanding of the background of Muslims in UK, basic Islamic Beliefs and their profound influence on perceptions of health, illness and death.

  • 9Aug

    Review of national arrangements for providing information and advice to carers

    The Department of Health has published a review of the service arrangements for providing information and advice to carers. Carers Direct provides an on line information point for carers, as part of NHS Choices, and a telephone advice line through which they can gain access to individual advice. The review found that the service met the initial objectives set for the improvement of advice and information available to carers. It also suggests a way forward towards ensuring a coherent, cost effective approach to services that is aligned with developing policy and delivers a quality service to carers.

  • 27Jul

    £8 million invested to tackle HIV and improve sexual health

    Almost £8 million is being invested in driving down HIV infections and providing information to improve people’s sexual health. The money will go to the Terrence Higgins Trust and FPA (Family Planning Association) over three years. The Terrence Higgins Trust and their partners receive £6.7 million to prevent HIV in men who have sex with men and people from African communities, the groups most affected by HIV in England; and FPA will receive £1.13 million for their comprehensive specialist sexual health information service for the public and health workers.

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