The leading mobile health service in the United States, text4baby, was found to significantly benefit participants. Results from a year-long evaluation provide clear evidence of the positive impact text4baby has on users.
Text4baby is a proven, free mobile health information service of the National Healthy Mothers, Healthy Babies Coalition (HMHB) that provides pregnant women and new mums with critical health and safety information via text message. The content includes messages about immunization, nutrition, birth defect prevention, safe sleep, and more.
A survey developed by researchers from the National Latino Research Center (NLRC) at California State University San Marcos and the University of California San Diego, with support from the Alliance Healthcare Foundation, was administered to 631 unique text4baby users in San Diego. Overall, evaluation findings indicate that text4baby is increasing users’ health knowledge, facilitating interaction with health providers, reminding them of their appointments and immunizations, and improving access to health services. Specifically:
- 65% reported that text4baby helped them remember an appointment or immunization.
- 74% reported that text4baby messages informed them of medical warning signs they did not know.
- 67% reported talking to their doctor about a topic they read about in a text4baby message.
- 40% reported that they called a service or phone number they received from a text4baby message.
Furthermore, the report states “that text4baby is reaching its target audience, which includes underrepresented community residents from minority groups and lower socioeconomic statuses.”