Perfect Patient Information Journey event (London) - Thurs 28 June 2018


On 28 June 2018, the Patient Information Forum was delighted to hold an event to launch the final report of a project, which has explored how healthcare services can develop a Perfect Patient Information Journey (PPIJ).

  • View the press release for the report here
  • Read about the background to the Perfect Patient Information Journey project here 
  • Download the full report here
  • View the agenda for the launch event here
  • Presentations from the event are available below:

Why improving the patient information journey is important
Zoë Horwich - Sustainable Healthcare Lead, AbbVie UK

The value of good information support
Prof Martin Wilkie – Consultant Renal Physician, Sheffield Teaching Hospitals NHS Foundation Trust

The Perfect Patient Information Journey project 
Jane Cox – Policy and Public Affairs Adviser, Patient Information Forum

Accessing information – the patient perspective on the information journey 
Trishna Bharadia - Speaker, Writer, Advisor and Expert Patient (MS & Chronic Illness)

Supporting patients to identify information support gaps and ask questions 
Dr Rishi Fofaria, IBD Clinical and QI Research Fellow, St Mark's Hospital, LNWUH NHS Trust

BHF’s New Patient Information Programme 
Amy Corkery – Editor, Patient Information, British Heart Foundation

Developing patient journeys in primary care: Our experience with Patient Connect at South Downs Health and Care GP Federation 
Dr Nick Harvey – GP and Chair of South Downs Health and Care, South Downs Health and Care GP Federation and Andrew Cockayne, Managing Director - Captive Health

Owise – A personalised breast cancer app
Dr Anne T Bruinvels – Founder, Px HealthCare Ltd

New PIF Service

The Patient Information Forum is able to offer support for organisations wishing to implement their own Perfect Patient Information Journey.  Please contact Sophie Randall at PIF to discuss:


This event has been supported with an unrestricted grant from AbbVie


We are sorry but registration for this event is now closed.

Please contact us if you would like to know if spaces are still available.