Patients at a number of practices across England have begun testing the new NHS app, which provides simple and secure access to a range of healthcare services on a smartphone or tablet. Developed by NHS Digital and NHS England, the app will enable many patients to register without attending the practice, reducing administrative burden on reception staff. Feedback from patients and practice staff will be used to help improve the app before it is rolled out to patients across England from December 2018.
The NHS App pilot: Patients at 30 GP practices across England are testing the NHS App between September and December 2018. The NHS App is not currently available in app stores. Patients can only test it if their GP practice is taking part in the pilot, and they have been invited to test the app.
The practices are going live with the app over a number of weeks and will test:
- how well the app works
- how we can improve the communications materials, such as posters and leaflets
- the impact on the practices’ workload
Patients can use GP Online Services and contact the practice in the usual ways if they prefer.
During the pilot the project team will collect feedback from GP practice staff and patients about the impact the app is having. This feedback is crucial and will help the team to improve the app before they launch it to patients across England.
Read more here: https://digital.nhs.uk/services/nhs-app