• 22Apr

    Partnerships, personas and process: Reviewing our public information – PIF Best Poster Competition Entry 2016

    At the PIF Annual Conference on Wednesday 25 May 2016 we will be holding our Best Poster Competition.  Entries to the competition will demonstrate partnership working to improve healthcare information and support.

    The best judged poster on the day, as voted for by delegates, will win a prize. Over the next few days we will be showcasing the entries to the competition. We start below with a submission from Care Quality Commission (CQC).

    You can find out more details about the conference and how you can attend here: www.pifonline.org.uk/2016-conference

    Partnerships, personas and process: Reviewing our public information

    Over the past year, we have been reviewing our public information. This includes the pages on our website and the leaflets we publish explaining the standards people should expect from their care services.

    This work has involved some co-production and partnership working and has helped us identify who is using our content and how.

    It’s an important step towards offering simple, concise information that meets all our users’ needs.

    Presenter:  Owen Griffiths, Public Information Manager
    Organisation: Care Quality Commission (CQC)