• 17Jul

    Amazon’s Alexa to provide NHS health information

    Amazon is set to provide ‘reliable health information’ from the NHS website through voice-assisted technology.

    A government announcement said the technology will help patients, especially the elderly, blind and those who cannot access the internet through traditional means, to get professional, NHS-verified health information in seconds, through simple voice commands.

    Amazon’s algorithm uses information from the NHS website to provide answers to voice questions such as: ‘Alexa, what are the symptoms of flu?’.

    NHSX is currently looking at ways of making more NHS services available to all patients through digital technology.