My Diabetes My Way (MDMW – www.mydiabetesmyway.scot.nhs.uk) launched its web-based records access module in December 2010. This module allows every person with diabetes in Scotland electronic access to their ‘shared diabetes record’. It contains information captured from primary, secondary and tertiary care, laboratories and specialist screening services, therefore comprising a comprehensive overview of diabetes healthcare.
After the first year of use, registrants were surveyed in order to gauge their opinions of the system and the processes involved in gaining access. System audit trails were also analysed to better understand how the system was used. The feedback provided some essential insights into the current usage of the system, its benefits and where it can be improved.
The overall conclusion is that the system is now a useful additional component for diabetes self-care in Scotland. Users report that it helps them with their self-management, with 98% also indicating that it leads to a more productive consultation with healthcare professionals.
The project will continue to evolve until the end of 2013, providing new resources to further enhance self-management. The project team are due to employ a new administrative resource to deal with user feedback, further enhancing the sustainability of the system. The fact that it is centrally managed means that there is minimal impact on front-line healthcare services. Work will continue to evaluate and report on the system both via the MDMW website and peer-reviewed literature.
A summary of the evaluation can be found here:
The full report is also available: