• 8Aug

    Meeting report from Public & Patient Voice Assurance Group shared

    NHS England’s newly established Public and Patient Voice Assurance Group comprises individual patients and representatives of patient organisations, as well as CCG and NHS England representation.  The group has published a report from their last meeting, held on 22 July.

    The objectives of this new PPV AG are:

    • to deliver a strategic, ‘critical friend’ function across specialised services governance, in respect of patient and public voice
    • to maintain oversight of the successful implementation of the model for patient and public voice and participation, including the development of assurance processes
    • to contribute to the improvement of services and patient experience in respect of specialised services
    • to act as a forum for a range of organisations representing patients of specialised services

    The meeting includes a discussion about communications and some of the tools which members felt would help raise awareness of specialised services, such as the development of a ‘road map’, which described entry and exit into specialist care.

    The full notes from the meeting, including details of the members of the group can be found here.