NHS England’s newly established Public and Patient Voice Assurance Group comprises individual patients and representatives of patient organisations, as well as CCG and NHS England representation. The group has published a report from their last meeting, held on 22 July.
The objectives of this new PPV AG are:
- to deliver a strategic, ‘critical friend’ function across specialised services governance, in respect of patient and public voice
- to maintain oversight of the successful implementation of the model for patient and public voice and participation, including the development of assurance processes
- to contribute to the improvement of services and patient experience in respect of specialised services
- to act as a forum for a range of organisations representing patients of specialised services
The meeting includes a discussion about communications and some of the tools which members felt would help raise awareness of specialised services, such as the development of a ‘road map’, which described entry and exit into specialist care.
The full notes from the meeting, including details of the members of the group can be found here.