• 14Nov

    Join us in Manchester, 1 Dec: understanding patient experience and needs

    PiF is delighted to share the agenda for our PiF / Information Standard event:

    • Understanding patient experience and meeting audience needs.
    • Monday 1 December
    • 10am – 4pm
    • The Studio, central Manchester

    This practically focussed day will explore different approaches and techniques for understanding your audience and developing health information that meets their needs. The agenda is shown below and registration details can be found here.

     Session 1             

    • Understanding patient experience, Jane Havercroft, MS Trust 

     Session 2             

    • Patient experience leading project design, Arlene Campbell, National Partnership and Consumer Engagement Manager NHS Scotland

    Session 3

    • Open space discussion session: how can we create health information that meets the needs of a range of users, with only limited resources/capacity?

    The event is free to attend for Information Standard members, £50 for PiF members and £100 for all others. Full details and registration can be found here.