• 13Jul

    Job advert: Head of Helpline Services – MS Society

    • Job title: Head of Helpline Services 
    • Job type: Full-time
    • Location: NW London
    • Salary: £44,628 – £49,698 plus excellent benefits
    • Closing date: 17 Jul 2017 at 8:00AM
    • Interview dates: Tuesday 1 August and/or Wednesday 2 August 2017
    • Job description

    MS Society logoAt the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

    Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award-winning support and information.

    Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

    About this job

    This is an exciting, challenging opportunity and ideal for someone with a proven track record in developing and managing high quality information and emotional support via a helpline.

    As Head of Helpline Services, you’ll lead the operational delivery of our helpline service – reaching over 17,000 people a year through a team of outstanding staff and volunteers. You’ll also lead the development of new telephone-delivered support services to expand our reach and impact for people living with MS.

    We offer 27 days annual leave (excluding bank holidays) a 35 hour working week, travel loan and various other benefits such as supported developmental opportunities.

    How to apply

    To apply online for the role, download an application pack and job description via this link:
    https://www.mssociety.org.uk/jobs/vacancies/2017/06/head-helpline-services

    Email your completed application to jobs@mssociety.org.uk or post it to the HR department at this address:

    MS National Centre (MSNC)
    372 Edgware Road
    London NW2 6ND

    Closing date: 17 Jul 2017 at 8:00AM

    Interview dates: Tuesday 1 August and/or Wednesday 2 August 2017