• 13Jun

    Evidence review published covering self management, shared decision making & patient information

    National Voices have published a digest of the best international evidence on ways to enhance person centred care. It includes a review of the evidence on supporting self management and shared decision making, and improving information and understanding.

    For each topic there is a downloadable ‘simple guide’ that explains the research and looks at patient focused interventions in relation to their impact on people’s knowledge; people’s experience of services; health outcomes and behaviours; and use of healthcare resources.

    The evidence review suggests that the things that work best to improve person-centred care are:

    1. Increasing awareness

    •   providing clear information tailored to the person in many different formats, and
    ensuring professionals are available and willing to encourage the use of that
    information
    •   reminding people to take part in screening or appointments
    •   reporting publicly on the performance of health services
    •   media campaigns to promote healthy lifestyles

    2. Providing proactive tools

    •   providing practical tools to help people be engaged in decisions about their health and
    care, such as checklists, questions to use during consultations, decision aids and
    access to medical records
       self-management education programmes run by professionals or peers which
    focus on activation rather than solely information provision
    •   encouraging self-management using self-monitoring, telemonitoring and novel
    computer or mobile phone-based education or applications

    3. Activating the wider workforce

    •   training professionals to communicate well and engage people and their families
    •   ensuring all parts of the system are working together to provide continuity of care
    •   proactive health promotion programmes, including working collaboratively with
    community groups, schools and workplaces so health is integrated into day-to-day life
    •   making sure services respond to people’s needs based on surveys and other feedback

    The full evidence review can be accessed here.