• 23Feb

    Event: NHS Patient Feedback Challenge – Promoting excellence in patient experience

    This is a free event on Monday 23rd April 2012 at Park Plaza Riverbank London, where there will be an opportunity to hear from the Secretary of State for Health, people who are leading the way in patient experience and some exciting speakers from other sectors. There will also be networking opportunities and you will have a chance to share your own successes.

    Attend this event and discover how to:

    • Set out to develop a fully integrated patient experience measurement system that leads to continuous improvement cycles
    • Create wholly patient focused organisations
    • Encourage spread and adoption of positive patient experience practice within and across organisations
    • Develop sustainable approaches that live beyond the initial programme

    Places at this event are on a “first-come-first-served” basis, please email patientexperience@institute.nhs.uk now to reserve your place.