The guide is intended to help health and social care staff and volunteers to learn more about listening, understanding and responding to the unique needs of LGBT people.
This follows the CQC’s report “A Different Ending” published earlier this year which found that discrimination continues to have an adverse impact on LGBT people’s access, needs and experience of services
Kathryn Almack, the author, says:
“This resource sets out key concerns that older LGBT people talked to us about. It outlines discussion points, ways forward and good resources to look at. It is our hope that health and social care professionals and volunteers will use this resource to learn more about listening, understanding and responding to the unique needs of LGBT people.”
The Chief Executive of NCPC, Claire Henry says:
“The needs of LGBT people still often go unrecognised in end of life care and we hope that people will find this resource of help to address that. In particular, we need to challenge the mindset that says “we treat everyone the same”. We are not all the same, we are individuals, and we need to make sure that LGBT people’s needs and preferences are understood at a personal level. People who have lived with discrimination in the past should not have to worry about being treated fairly and with respect when they are dying.”
You can find out more about the resource on the NCPC website.