• 29Jun

    Digital change in health and social care

    The use of digital technology in health and social care can improve quality, efficiency and patient experience as well as supporting more integrated care and improving the health of a population. The King’s Fund’s new report shares practical learning from a series of case studies where significant large-scale digital change is happening.

    • The use of digital technology in health and social care can improve quality, efficiency and patient experience as well as supporting more integrated care and improving the health of a population.
    • Large-scale change involving digital technology, such as adopting electronic patient records (EPRs) and shared care records, is complex and necessitates attention to particular aspects of the change.
    • This report shares practical learning from a series of case studies where significant largescale digital change is happening.
    • Key barriers to successful digital change include the constraints care organisations face in their workforce, tight budgets, organisations’ attitudes towards risk and the relationships that exist between care providers and key stakeholders.
    • Most of the barriers can be mitigated through time and effort and by treating digital projects as change projects, not IT projects. Effective and consistent staff engagement and resource allocation to the project are key factors in success.

    The King’s Fund has also updated their interactive map of case studies experimenting with new technologies, and Dr Robert Fearn blogs on how to engage clinicians in digital change programmes and explores the important relationship between technology and user engagement.

    You can read the full report here: https://www.kingsfund.org.uk/publications/digital-change-health-social-care