• 10Jul

    Communicating when naked: lessons learnt as a patient

    In this article Helen Osborne, author of Health Literacy from A to Z, shares some of the lessons she learnt during her time as a patient.

    As an occupational therapist and health literacy consultant she felt in charge of conversations no matter which professional ‘hat’ she was wearing. But when a routine mammogram turned out not to be so routine she was left feeling not just without a hat but naked.

    She argues health literacy matters to all who are, or ever will be, on either side of health conversations.