A case study has concluded that a Learning Café environment increased a sense of security for patients, work satisfaction for professionals and better care for the organisation.
The study was part of an improvement initiative seeking to improve care for atrial fibrillation (AF) patients, many of whom felt insecure about how to cope with AF.
Its objective was to reveal patients’ and professionals’ experiences of pilot‐testing a Learning Café group education programme, aimed at increasing the patients’ sense of security in everyday life.
Two registered nurses invited AF patients and partners to four two-and-a-half hour Learning Café sessions.
In the first session, they solicited participants’ questions about life with AF.
A physician, a registered nurse and a physiotherapist were invited to address these questions in the remaining sessions.
As a result, AF patients reported gaining a greater sense of security in everyday life and anticipating a future shift from emergency care to planned care.
Professionals reported enhanced professional development, learning more about person‐centred care and gaining greater control of their own work situation.
The organisation gained knowledge about patient and family involvement.
Promoting a sense of security in everyday life—A case study of patients and professionals moving towards co‐production in an atrial fibrillation “learning café”. © 2019 The Authors Health Expectationspublished by John Wiley & Sons Ltd