• 17Jul

    Case studies of outstanding GP practices, including patient participation and empowerment

    The Care Quality Commission (CQC) have published a collection of examples of outstanding GP surgeries across England. The new online tool brings together a collection of some of the most innovative and effective examples of outstanding practice that CQC inspectors have found since implementing their new inspection methodology in October 2014.

    The tool intends to provide real-world, illustrative examples of high quality general practice that other providers can refer to.

    The examples are divided into the five key questions that the CQC ask when making judgements about quality: are services safe, effective, caring, responsive to patient need, and well-led.

    The examples are also focused around the six patient population groups the CQC pay particular attention to: older people; people with long term conditions; working age people; people living in vulnerable circumstances; families, children and young people; people experiencing poor mental health.

    One of the examples included in the toolkit is Elgar House in Worcestershire. The practice nurse at this surgery organised a six-week group based education programme for patients with diabetes. The programme provides patients with the knowledge, skills and confidence necessary to self-manage their diabetes. Patients visited the practice every week, and at the end of the programme patients showed improved outcomes, including weight loss, reduction in blood sugar levels and reduced cholesterol.

    You can access the case studies here.