In this blog, published in the BMJ, Michael Gill explores how patients have a right to be provided with information, to be given time to ask questions, and to have direct access to their medical records.
Michael suggests that in this era of technological innovation, there are many ways in which clinicians can communicate more effectively. For example:
- Writing instructions on paper;
- Voice recording the consultation, instructions and providing these to the patient via email;
- Real time telehealth;
- Video recording; or
- Insisting that the patient bring along a carer who must take notes.