This article is about work at NHS England to support people with a learning disability, autistic people, families and carers if they would like to give feedback, raise a concern or make a complaint.
- Read the easy read leaflet about the Ask, Listen, Do project and its aims.
- Ask Listen Do film: an awareness raising film for people with a learning disability, autistic people, families and carers which can help when giving feedback, raising a concern or making a complaint: https://www.england.nhs.uk/learning-disabilities/about/ask-listen-do/people-information/
- Booklet to help families, parents and carers of those with a learning disability and autistic people to give feedback, raise concerns and make complaints across education, health and social care: Ask Listen Do: Top tips for families and carers
NHS England are also producing a range of materials for organisations and practitioners (including resources which will be helpful for families and carers) which families are welcome to take a look at.
Ask Listen Do blogs: Here are some blogs written by people with first-hand experiences of the challenges faced giving feedback, raising concerns and making complaints across education, health and social care and also some solutions about how to make conversations count between people and professionals.
- Simon Knight: Working together to help children
- Ted Goodman: Putting together two views to get the whole picture
- Mary Busk: Staying healthy and connected when caring for someone with learning disability and autism