NHS England have launched a post-implementation review of the Accessible Information Standard (SCCI1605 Accessible information).
The Accessible Information Standard sets out requirements for NHS and adult social care providers to identify, record, flag, share and meet the information and communication needs of people with a disability, impairment or sensory loss.
The aim of the review is to assess the impact of the Standard and to ensure that it is ‘fit for purpose’. NHS England are keen to:
- Learn from the experiences of service providers, service commissioners and service users, as well as from representative organisations and other stakeholders.
- Learn more about how the Standard is working and being implemented, as well as to understand some of the challenges organisations may be facing with full implementation of the Standard.
- Understand the experiences of people with a disability, impairment or sensory loss to enable them to really understand how the Standard is working and what improvements might be helpful.
NHS England are inviting to people to feedback their experiences views via three surveys, aimed at different groups:
- Survey for health and care professionals and organisations – online and Word document
- Survey for patients, service users, carers and parents (also available as a Word document, and in audio, braille, British Sign Language video, and easy read (and associated diversity monitoring questions, also available in easy read)
- Survey for support, supplier and representative organisations – online and Word document.
The deadline for return of completed surveys is 10th March 2017. They would also welcome case studies and examples of good practice, which can be sent directly to firstname.lastname@example.org
Please send queries and requests for alternative formats to email@example.com or patients / members of the public can call 0300 311 22 33.
Olivia Butterworth, the Head of Public Voice for NHS England, has written a blog about the review which can be read on the NHS England website.