CQC (the Care Quality Commission) have published a new strategy setting out their four key priorities for the next five years.
Their overall ambition is to deliver a more targeted, collaborative and responsive approach to regulation to ensure more people get high quality care.
They will work to achieve this by focusing on:
- Encouraging innovation and sustainability
- Delivering an intelligence-driven approach to regulation
- Promoting a single shared view of quality
- Improving their efficiency and effectiveness
Their shared view of quality will be promoted through the five key questions they ask of every service:
- Is it safe?
- Is it effective?
- Is it caring?
- Is it responsive?
- Is it well led?
They also pledge to work more effectively to share information about how quality is changing locally, regionally and nationally. They will work with the Healthwatch network and other organisations that represent the public, and with commissioners to achieve this.
The provision of reliable, clear, accessible and targeted health information can play a important role in ensuring services deliver on their areas. PIF’s Business Care for Information sets out the evidence on how information can contribute towards these aims
The Care Quality Commission is the independent regulator of health and adult social care in England. They make sure health and social care services provide people with safe, effective, compassionate, high-quality care and, encourage care services to improve.
You can access the new CQC strategy on their website.