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  • 31Aug

    Routinely prescribed medicines: NHS England webinar events and meetings

    NHS England has partnered with NHS Clinical Commissioners to support Clinical Commissioning Groups (CCGs) in ensuring that they can use their prescribing resources effectively and deliver best patient outcomes from the medicines that their local population uses. CCGs asked for a nationally co-ordinated approach to the development of commissioning guidance in this area to ensure…

  • 31Aug

    Can transparency and technology make us healthier?

    When designed correctly and made easily accessible, information about the cost and quality of health care can help people take better care of their health, say Elena Fagotto and Archon Fung of the Harvard Kennedy School’s Transparency Policy Project. In a new post in the Commonwealth Fund‘s To the Point, the authors describe an effort to…

  • 31Aug

    Article: The Appointment Ends. Now the Patient Is Listening

    This article, in the New York Times, explores what would happen if you took out your smartphone or a digital recorder and said you’d like to record your appointment? The doctor might be startled, might bridle, might have visions of a supposedly confidential discussion showing up on YouTube — or in a malpractice lawyer’s files.…

  • 31Aug

    Non-English Asthma Action Plans

    Asthma UK has responded to requests for non-English asthma action plans from healthcare professionals, pointing to the need for more health information in translation to help patients from ethnic minority populations to manage their asthma more effectively. Dr Robin Carr of Oxfordshire CCG has translated the charity’s asthma action plan into 10 languages. https://www.asthma.org.uk/for-professionals/professionals/non-english-action-plans/  …

  • 31Aug

    Job advert: Patient Experience Officer, Bloodwise

    Role: Patient Experience Officer Type of role: Fixed term for 6 months Salary: starting salary is £25,851 Location: Holborn, London Closing date for applications: Monday, 11 September, 2017 – 10:00 At Bloodwise, we’re driven by our vision to beat blood cancer, and we’re passionate about supporting patients and delivering the best information and support.  We put the…

  • 30Aug

    Infographic shows why inclusive health information design matters

    It’s easy to get complacent when writing and designing health information. To write longer rather than shorter sentences. To let that complex word or concept slip through. To create a graphic that confuses rather than clarifies. Because that’s easier than finding ways to simplify things. But this infographic, published by Anatomy Health should serve as…

  • 30Aug

    Blog: The value-and rarity-of accurately understanding a cancer diagnosis

    This blog, published by Penn Medicine News, highlights a study published in the American Society of Clinical Oncology’s Journal of Oncology Practice which established a baseline of patient comprehension and identifies several groups more likely to need extra conversation or support at initial diagnosis, throughout survivorship, and in incurable disease. The study of 208 patients found…

  • 30Aug

    Study: Service provider perceptions of transitioning from audio to video capability in a telehealth system: a qualitative evaluation

    Telephone consultation and triage services are increasingly being used to deliver health advice. Availability of high speed internet services in remote areas allows healthcare providers to move from telephone to video telehealth services. This study, published in BioMed Central’s Health Services Research, aimed to identify the challenges for service providers associated with transitioning from audio…

  • 30Aug

    New app helps to combat poor customer service faced by people with disabilities

    A new app-based system, highlighted in E-Access Bulletin Live, has been launched that aims to “shake up” the customer service industry across shops, banks and other venues. The Welcome app lets people with disabilities tell shops and venues of their arrival, so that staff can provide tailored assistance suited to their condition. Designed by assistive…

  • 30Aug

    Inclusive Mapping: Google Maps users

    Google Maps users can now add in a range of wheelchair access information to venue listings on maps using an Android smartphone. Details that users can add include whether a building’s entrance, lift, bathroom and parking area are wheelchair-friendly. The information can then be seen by other people using Google Maps. Read more at the official Google blog:…

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