News > Patient and public involvement

The King's Fund has published a report 'Seeing the person in the patient: the Point of Care review paper' to accompany the launch of its programme aimed at transforming patients' experience of care in hospital. The report assesses the scale and nature of the problems patients experience and looks at why staff don't always provide the sort of care they would want for themselves and their own families. It concludes that while patient surveys show high levels of satisfaction, more detailed studies, and stories from patients themselves, indicate amuch patchier picture. The report also assesses the evidence to support various interventions, and suggests initiatives that have the potential to create sustainable change in patients' care.

www.kingsfund.org.uk/media/major_programme_to.html