Patient Information Forum

The Information Standard and Social Care – All you need to know

Monday 29 March 2010 12.30 - 16.00
The University College Hospital (UCH) Education Centre, 1st Floor West, 250 Euston Road, London, NW1 2PG

This joint seminar organised by the Association of Social Care Communicators and the Patient Information Forum looked at the Information Standard and its application in the social care arena (adult care, children and family care, and the voluntary sector).  It gave participants the opportunity to find out more about information standards, including what has happened so far, what the options are now and what to do next.

The seminar included speakers from The Information Standard and agencies who are already involved with the accreditation process.

We are most grateful to The Information Standard for supporting this seminar.

Presentations (click on the name of the presenter to see the powerpoint slides.  A password is not required - please click 'READ ONLY' to access the presentation)

  • Lynne Clifford, Chair, Association of Social Care Communicators
    Welcome, introductions & scene-setting
  • Ian Cargill, Information Producer Support Manager, The Information Standard
    Information Standard – an overview
  • Fiona Grant, Operations Manager, EMQC Ltd
    The Information Standard UKAS Accredited Certification Body 
  • Anna Jackson, Head of Development, The Carers Resource
    The Information Standard and Social Care
  • Andy Fairweather, Customer Contact Project Manager, Oxfordshire County Council
    Being a Founder Member - sharing experience to date
  • Emily Holzhausen, Director of Policy and Public Affairs, Carers UK
    The Information Standard and Social Care – a view from the frontline
  • Craig Nightingale, Planning and Performance Manager, scope
    Fitting in with other standards – Customer Service Excellence
  • Sarah Smith, Operations Director, Patient Information Forum
    Summing-up and closing remarks

Click here for speaker biographies

Click here to download a copy of the programme

Click here for a summary of the day

 


Page last edited: 14 May 2010