Patient Information Forum

Producing Effective Information for Patients: The Key Issues

PiF Fourth annual conference

12 March 2009

Midland Hotel, Manchester

This years conference focused on ways of producing high quality patient information as well as raising the profile of health information in an environment where new initiatives and policy are pushing it further up the health agenda. The aim was to combine presentations about policy and future consumer health developments with practical workshop sessions exploring best practice and innovation in key subject areas.

For the first time this year delegates could choose either master classes or presentations in the main auditorium for part of the day. The  master classes were all about sharing insights into different aspects of producing information. These ranged from to discussing experience based design, to better medicines information and the Information Accreditation Scheme.

Presentations

Click on the presenters name to download their presentation

  • Keynote opening address: Lester Firkins Carer, James Lind Alliance
    A journey into a parallel world
  • Jonathan Carr-Brown, NHS Choices
    Delivering Digital health Information
  • Dr Andrew Vallance, Group Medical Director, Bupa
    Moving towards outcome focused patient reporting
  • Neil Prime, Head of analytical support, Healthcare Commission
    How to effectively harness patient feedback
  • Annette Hand & Kate Greenwell, Northumbria NHS Trust & Parkinson's Disease Society
    An Information Prescriptions update
  • Prof. Jeff French, Director, National Social Marketing Centre
    Social marketing in healthcare: practical examples
  • Dennis Carrington, Skilled for Health
    Skilled for Health and Health Literacy
  • Guy Giles, Operations Manager Digitv Looking Local
    Delivering excellent customer service to patients

Panel Session

  • Improving diversity in patient informaation and access
    Jan Cambridge, Interpreter & Hugh Huddy, Campaigns Officer RNIB,
"Thank you to you and your team at PIF for organising a fantastic PIF
Annual Conference. It was my first time attending as a delegate and
thoroughly enjoyed it. It was a very educational and insightful
experience and was just wonderful to learn of many exciting patient
information initiatives happening around the country. Look forward very
much to the PIF Annual Conference in 2010." Conference delegate.

Masterclasses

Click on the presenters name to download their presentation

  • Vicky Carne, Head of Midwifery, Midwives Information Service
    Building the Business case for patient information
  • Neil Bain, Head of Business Consulting, VEGA
    Lessons learned from the Information Accreditation Scheme
  • Prof. Theo Rayner, Head of Medicines Management Research, University of Leeds
    Making medicines taking more informed
  • Deborah Szebeko, Chief Executive, thinkpublic (awaiting presentation)
    It's all in the design: designing for patients and staff

Page last edited: 06 April 2009